Our aim is to provide our customers with a ‘service experience’ that meets and exceeds their expectations. We deliver this in the following way:

Customer Focused
All of our services have been developed with our customers, guests and prospective customers, as we believe
that meeting our customers needs are fundamental to the future success of our business.

Experienced & Trustworthy
Our core management team have been working within the service industry for many years and they understand what
it takes to deliver a quality service. As most of our work is carried out in peoples homes, trust and honesty play a big part in our customer relationships.

Guarantee
If you are not happy, then we are not happy. If any aspect of our cleaning does not meet your expectations, then we will
carry out that element of work until it exceeds your expectation...guaranteed.

Environmentally Aware
All our standard cleaning products are biodegradable and non toxic to humans, plants and beneficial organisms. They are also highly effective against the full range of micro-organisms and they are unique to Perfect Example in Cornwall.

Communication
Effective communication is very important in delivering and maintaining a quality service. All of our customers
benefit from our comprehensive reporting service and we use advanced computerised software to schedule all of
our service visits.

Quality Assurance
As with all our customers, we regularly audit the work that we have provided to ensure that we are delivering to the highest standards. We use the cleaning specification
as a base for our measurement.

Quality Staff
All our staff go through a rigorous recruitment & selection process and they are then trained to our high standards. As
well as this they are uniformed and fully insured to be in your property.

Health & Safety
Health and safety is a very important consideration when employing any contractor and we take this responsibility
very seriously. We have health and safety policies in place, undertake COSHH assessments for all our products and we
always complete risk assessments before we carry out any work.

Award Winning
As a direct result of our quality service and our passion for delivering a truly professional management services we
have recently been voted Winners of the Best New Business in Cornwall for 2007.